Background Checks with Personalized Service

As regulations grow more complex and automated systems replace human interaction, many organizations find themselves navigating a confusing landscape with little guidance.

At CI, we're reversing this trend. We bring the human touch back to background checks, offering expert guidance and responsive service in a field that's becoming increasingly impersonal.

Our team of experienced professionals is committed to being your true partner in the screening process, ensuring you have the clarity and support needed to make informed decisions confidently in today's high-stakes hiring environment.

Unparalleled Customer Service

You're overwhelmed. We simplify your screening process.

Other background check providers leave you to navigate complex reports and regulations on your own – a confusing and time-consuming process that hinders your hiring.

Commercial Investigations' personalized approach helps you make informed decisions quickly.

  • 100% of our clients have access to dedicated investigators for expert guidance and support.

  • Our customized reports highlight key findings, allowing you to take action with confidence.

Unparalleled Customer Service

Why Choose Commercial Investigations

37% cost savings

Cost Savings

Stop overpaying for background checks! Clients who switched saw savings of 37%!

98% pick up rate

Customer Service

Our Client Services Team maintains a 98% pick-up rate on all incoming calls!

How CI Can Help

You need expert support. We provide personalized guidance every step of the way.

Let's eliminate the confusion and stress of navigating complex background checks, interpreting results, and ensuring compliance. CI gives you:

  • Direct access to experienced investigators for real-time support and insights.

  • Customized screening packages tailored to your industry and specific needs.

  • Clear, easy-to-understand reports with highlighted key findings.

  • Guidance on compliance and adverse action procedures.

  • Regular updates on changing regulations affecting your screening program.

  • Seamless integration with your existing HR systems and workflows.

More affordable background checks

Integrating with Leading ATS Systems

  • ICIMS

  • UKG

  • Workday

  • Ceridian

  • Oracle Taleo

  • SAP SuccessFactors

  • Symplr

You want to be thorough and compliant. We ensure accuracy and peace of mind.

Commercial Investigations' expert team and rigorous processes help ensure your screening is comprehensive, fair, and legally compliant.

  • Customized screening packages tailored to your industry's specific regulations and requirements.

  • Regular audits and quality checks to maintain a 99.9% accuracy rate in our reports.

  • Proactive updates on changing laws to keep your screening program compliant with local, state, and federal regulations.

  • FCRA-certified specialists available for consultation on complex cases and adverse action procedures.

  • Detailed documentation and audit trails to support your compliance efforts in case of litigation.

Compliance Checklist

Our Process

90% faster turnaround time

Turnaround Time

Identify potential risks up to 90% faster than the OCA, letting you focus on top candidates.

100 percent positive identification

Enhanced Accuracy

CI NY provides an 100% positive applicant identification & current criminal records.

Don’t Take Our Word…

  • Best In NYS

    I was tasked with selecting a new background checking service who could provide impeccable customer service, quick turnaround time, potentially a cheaper solution (most organizations in NYS are running a statewide search through NYS OCA, which has a hefty $95 fee per search).

    Commercial Investigations offers a NY Cursory Indicator search which is MUCH CHEAPER.

    PLEASE contact Commercial Investigations. You won't be disappointed.

    - Banking Client

  • Ease of Use

    CI has been an invaluable part of our compliance needs for background checks. They are professional, timely, accurate, and above all nice to work with.

    We screen 1,000s of volunteers on top of our seasonal hires every year and their system is the easiest we have ever used.

    - Non-Profit Client

  • Customer Service

    We have worked with Commercial Investigations for the past 10 years. I have always been able to reach someone.

    They are very thorough with answering my questions and helping me understand the process.

    - Credit Union Client

  • Hitting Deadlines

    We greatly appreciate the partnership we have had with CI. Michelle and her team are always responsive.

    They consistently meet our timelines and the reporting is concise. Would highly recommend CI!

    - Hospital Client

  • Turnaround Time

    We needed a background check company that could assist us with quick turnaround time with high quality reports.

    Commercial Investigations has been a tremendous help while also making it a personable experience.

    - Food Distribution Client

Experience the CI Difference

Ready to elevate your background screening process with personalized service and expert support?

Discover how Commercial Investigations can transform your hiring process with tailored solutions, transparent pricing, and unparalleled customer service.