Your Proactive Truth Partner™
Commercial Investigations LLC (CI) is a certified woman-owned licensed private investigative agency. We provide background investigations with human intervention. Our team of trained investigators and specialists provide clients with information to make educated hiring decisions.
We offer:
CI provides the Proactive Truth™ regarding applicants, thereby reducing turnover and limiting exposure to civil liability. We serve clients both in the United States and internationally.
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What we do:
We outshine our competition by creating tailored services packages and utilizing a comprehensive investigative approach.
You'll be impressed with CI's exceptional client service:
Why us?:
We provide you with accurate, timely, cost effective, and fully compliant reports supported by high standards of customer service. Commercial Investigations LLC provides the Proactive Truth™ to our partners regarding applicants, thereby reducing turnover and limiting exposure to civil liability.
Human Intervention
We understand the value of database technology but are also well aware of the limitations. Human intervention assures the quality our clients have come to appreciate with us. We review and compare the information obtained from each specific inquiry with all other result information. As trained investigators, we can quickly determine inconsistencies and areas of concern. Meet our staff.
The Investigative Approach
Although all background screening entities located in New York State are required to be licensed private investigative agencies, most do not handle background screening with an investigative approach. Commercial Investigations is staffed with trained investigators that treat every background screening as a background investigation. We look at the whole picture, compare the results from each inquiry on a subject, and make sure the completed information relayed to you is both reliable and easily understood.
Who We Are
What We Do
Why Us?
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Our investigative approach is looking at data from many angles and through many inquiries. The re-evaluating of data found from one source with the primary source, aka primary source verification, makes sense to CI and our clients. Our background screening solutions ensure that our clients get timely, cost effective, and accurate information. COMMERCIAL INVESTIGATIONS LLC’s client intensive approach means that you’ll be kept informed and given personalized advice based on your company’s specific needs.
Because of all the different ways identifiers are relayed in the various data searches of a background investigation, human intervention is absolutely necessary to make a positive correlation between the subject and the person the data ultimately relates to.
We work with you to customize your background investigations, allowing you to ensure compliance and integrate background investigations into existing hiring processes. Our average turnaround time for all queries is a less than 1.5 business day. We are staffed with trained investigators that treat every background screening as a background investigation. Our staff looks at the whole picture, comparing the results from each inquiry on a subject, to make sure the completed information relayed to you is both reliable and easily understood.
Melissa Pelletier
Craig Wigand
Investigator
Manager of Investigations
Melissa Pellitier has been working for Commercial Investigations LLC since 2011. As a senior investigator, Melissa’s duties include initiating reports, handling subject disputes, and walking clients through the process of setting up a new accounts. She also works on quality controlling reports, as well as helping train new investigators. Melissa received her FCRA Advanced Certification in April 2014. Melissa likes that we go on staff coffee runs and have luncheons for new employees. She loves that we can wear whatever we want. "We have good rapport with each other, we're just a fun crew. We like to have fun but are serious when we need to be."
Craig Wigand started with Commercial Investigations LLC in August of 2011 as a Call Center Data Entry Associate. As the manager, Craig handles various duties within the organization including training associates, fingerprinting and drug test setup and verifications. Craig received his Fair Credit Reporting Act Advanced Certification in October of 2015. Craig is also in the process of receiving his private investigators license. Craig knows the importance of having a great team. "When everyone is working hard in their individual roles as investigators and support staff, we're able to provide our clients with the service that they've come to expect."
Michelle Pyan
President
Michelle Pyan is the owner of Commercial Investigations LLC (CI), a licensed private investigative agency. CI is a Certified Woman-Owned Business Enterprise. As President, she is responsible for the strategic direction which assists our multi-industry client base. Michelle is an active member of The National Association of Background Screeners (NAPBS), and the Society for Human Resource Management (SHRM). read more..
1.800.284.0906
130 Remsen Street
Cohoes, NY 12047
commercialinvestigationsllc.com